The PIC’s postsecondary team recognizes the importance of college completion in an economy that rewards postsecondary degrees and credentials. The PIC employs several coaches who work directly with community college students, helping them navigate the difficult transition from high school to college, access college resources, and advance toward a degree and a career.

Success Boston

Founded in 2008 with a goal of a 70% college completion goal for the Boston Public Schools Class of 2011 and beyond, Success Boston is a citywide effort inspired by former Mayor Thomas Menino and funded by the Boston Foundation through the Social Innovation Fund. Its motto is fourfold: get ready, get in, get through, and get connected. The PIC’s Success Boston postsecondary coaches work with Boston Public Schools graduates attending Bunker Hill Community College, Roxbury Community College, the Benjamin Franklin Institute of Technology, Quincy College, and students transitioning to UMass Boston.

Coaches are their students’ biggest advocates. They understand that college can be challenging, especially for students who may be the first in their families to attend, and they’re there to help. Coaches:

  • Provide assistance with college registration, enrollment, and financial aid
  • Support students throughout earning their degree

For more information, contact Annabelle Cataloni, Postsecondary Team Manager, at or 617-438-5491.


While Success Boston coaches work exclusively with graduates of the Boston Public Schools, SkillWorks College Navigator Zeida Santos helps students of all ages and educational backgrounds, with a focus on disconnected 18-24 year olds (often referred to as “opportunity youth”) and adult graduates of training programs funded by SkillWorks. Zeida provides the following services to students and staff at Bunker Hill Community College and Roxbury Community College:

  • Guiding students through applications, financial aid forms, and the career planning process
  • Helping students utilize on and off campus services
  • Connecting community colleges with workforce agencies to facilitate collaboration

For more information, contact Zeida Santos, SkillWorks College Navigator, at or 617-413-7791.

Getting Connected

The PIC launched a career navigation and internship program for community college students from Boston. Getting Connected aims to better prepare students for the world of work following college graduation.  Students enrolled at Bunker Hill Community College meet with a PIC employer engagement staff member who will advise students on their employment options and match them with the needs of employers based on students’ skills, interests, and experiences.

Getting Connected provides:

  • Resume-building, professional and workplace skill workshops, and mock interviews
  • Prepared students who are ready to work
  • A no-fee referral service to workers who can fill staffing needs
  • Assistance building companies’ workforce development pipelines
  • Access to PIC staff who provide support throughout the process

For more information, contact Valter Gomes, Employer Engagement Specialist, at or 617-488-1336.

Khang Ngo—Learning and earning
Khang Ngo moved to Boston from Vietnam in 2008. This June, Khang received his bachelor’s degree in Automotive Management from the Benjamin Franklin Institute of Technology.Read More>

Two years ago, Khang became the first in his family to graduate from college when he earned his associate’s degree in Automotive Technology from BFIT. College wasn’t always easy for Khang. Early on, though fluent in English, he found himself struggling with college-level writing assignments. His PIC postsecondary coach connected Khang with a BFIT professor who volunteered to help him with his writing.

Khang got a good start on both college and career while still in high school. At Madison Park Technical Vocational High School, he enrolled in the Automotive and Truck Repair pathway. During his senior year, he earned high school and college credits concurrently by taking dual enrollment courses at BFIT. He earned high school and college credits concurrently by taking dual enrollment courses at BFIT. He actually earned a full year of credits toward his associate’s degree tuition-free.  

Khang also learned how to earn money while he was in school. In high school, his PIC career specialist placed him in a summer job at the Blue Cross Blue Shield warehouse where he learned about work ethic from his veteran supervisor-mentors. He continued working there part-time job during the following school year. Throughout his time at BFIT, Khang complemented what he learned in the classroom with jobs at local automotive dealerships. Today, Khang works as a technician at Quirk Volkswagen, with an eye toward automotive management down the line. 

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